1. Return & Exchange Conditions

Customers are advised to inspect the product condition and may request a return or exchange at the time of delivery/receipt in the following cases:

• The product is not the correct type or model as ordered or listed on the website at the time of purchase

• The quantity received is incorrect, or the set is incomplete compared to the order

• The product is physically damaged, such as torn packaging, peeling, or breakage

Customers are responsible for providing relevant documentation or proof to support the claim in order to complete the return/exchange process.

2. Notification & Return Timeline

• Return notification period: Within 48 hours of receiving the product in cases of missing accessories, gifts, or physical damage

• Return shipping deadline: Within 14 days from the date of product receipt

• Return location: Customers can return the product directly to our office/store or send it via postal/courier services

If you have any feedback or complaints regarding product quality, please contact our customer care hotline for assistance.